Reviews from Our Clients

Hear from the pet owners and livestock families who trust Russell Veterinary Services with the animals they love. These reviews reflect the care, compassion, and commitment our team brings to every patient we see in Harrogate and across the Tri-State region.

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Trusted by Pet OwnersAcross Claiborne County and Beyond

At Russell Veterinary Services, the relationships we build with our clients matter as much to us as the care we provide to their pets.
Over the years, we’ve had the privilege of caring for dogs, cats, horses, livestock, and everything in between—for families from Harrogate, Claiborne County, Middlesboro, Pineville, Ewing, Rose Hill, and communities across the region.

The reviews below come from real clients who have experienced our care firsthand. From routine wellness visits and vaccinations to complex surgery and farm calls, their words reflect what we strive to deliver at every single appointment: attentive, individualized care from a team that genuinely loves what they do.

What Our Clients Are Saying

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Christopher H.

“I cannot speak highly enough of Russell Veterinary Services and the exceptional care they provided for our 110-pound German Shepherd, Max. From the moment we walked in, it was clear that this clinic goes above and beyond to ensure both pets and their owners feel comfortable, safe, and well-informed. Their professionalism, compassion, and attention to detail truly set them apart.”

April D.

“If you’re looking for quality pet care at a reasonable price, then Russell Veterinary Services is the place to go. They are professional, expedient, and reasonable. I’ve been to all the local vets in the past, but Russell Veterinary Services is now my go-to place of care for all my critters.”

Diane H.

“I’ve been using Dr. Russell’s veterinary services for quite some time now. We have a small farm/homestead with two older horses, two working dogs, one old guard dog, a middle-aged cat, and ‘The Girls’ for eggs. What I like about Dr. Russell is that he’ll do a farm call for a fee and examine our very large working dogs and horses in one visit. Otherwise, we’d have to borrow a horse trailer and drag each of our 3 dogs one at a time.”

Deanna W.

“I have been to this clinic for about a year now, since we moved up here for school. I have brought both of my dogs here for preventative care as well as serious problems requiring surgery. I absolutely love the care both Dr. Ramsey and Dr. Russell provide. They are patient with my dogs, who have anxiety at the vet, and are always willing to spend extra time to answer any questions you may have. All of the staff at this clinic are amazing and are always willing to help. I could not have asked for a better vet for my dogs, and they always bring me peace of mind whenever I have concerns. I cannot thank them enough!”

Alexander W.

“They seem to really care about our pup! We view Delilah as our child, and they can definitely tell! We live about 30-40 minutes away, and they are completely understanding if it takes us a little longer to get there!”

Rhonda H.

“Dr. Russell is so personable and patient. He was informative about my little stray doggie and put my mind at ease over a few of my concerns. My disabled husband went with me. Dr. Russell was very patient with him and treated him like he was the only person in the world while he explained and explained again.”

Olivia

“Took our dog to get spayed, and the staff was very friendly and patient and kept us informed on everything. It was the best price in our area as well.”

Elizabeth L.

“Every time I come, it’s a wonderful experience!!! The vets talk me through any issue I may have, they’re very thorough, they make sure my pets are happy and taken care of, and that my sweet fur babies are living life to the fullest! Thank you to all the staff, they’re all wonderful!!!”

Cheryl S.

“Everyone was friendly and had a great experience with my fur baby. Dr. Russell was very nice and informative.”

James E.

“Awesome people to take care of our furry family members. They are very professional and very caring. The place is clean and smells wonderful, and the staff is very friendly and welcoming. Good job!!”

James A.

“They take very good care of our family pets. Nail trims, shots, annual check-ups, and a couple of emergency visits.”

Holly H.

“Tried another vet and was seriously unhappy. Russell was recommended, so glad to have found them. The techs are phenomenal! Entire staff caring.”

We'd Love to Hear from You

Have you experienced the care of Russell Veterinary Services firsthand? Your feedback helps other pet owners in Harrogate and across Claiborne County find the veterinary care their animals deserve—and it means the world to our team.
If you’d like to share your experience, we’d be grateful for a review on Google. And if there’s ever anything about your visit that didn’t meet your expectations, please reach out to us directly. We’re always listening and always working to do better.
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